Description of job position
- Responsibility for leading the customer support team
- Strategy creation, customer support direction and subsequent implementation,
- Support, team coaching, solving demanding customers
- Track the resolution of customer issues from receipt to resolution
- Improving services, increasing customer engagement and facilitating organic growth
- Resolving complaints and creating reports
- Providing information to the company's customers, telephone and e-mail communication
- Improving the efficiency of customer support and creating methodological guidelines for contact with customers
For companies – be confident when making decisions about salaries
Set the salaries of your employees fairly. A detailed salary report will help you to do this. You will always have relevant salary data to hand.
The most common career path of an employee
The graphic shows how employees most often progress in their careers. Click on the name of the position to get to its detail with salary data.
Position Head of Customer Support - Management in the labour market
In the salary ranking,
the job position takes
Women representation in position
Average age of respondent by position
655. place
Nursery School Teacher Assistant
Education, Science & Research
1,071,768 - 2,400,840 CFA
141. place
Senior Statistician
Economy, Finance, Accountancy
140. place
Head of Customer Support
Management
1,962,588 - 8,188,428 CFA
139. place
School Principal
Top Management
1,526,064 - 8,873,676 CFA
1. place
Chief Executive Officer
Top Management
4,304,724 - 20,465,712 CFA
Is this salary range too huge?
You can find out the average salary in your region by filling out a short questionnaire
Compare your salary with othersGet detailed information on salaries in your country
Pro
Salary report for the company
119 EUR*
* incl. VAT / 99 EUR excl. VAT
Order the report- Salary on position by region*, education, practice, business size
- Total salary and its components* (variable component, commissions, rewards)
- Responder distribution to payroll
- Salary ranges expressed by 1st decile, 1st quartile, median, 3rd quartile, 9th decile, and average wage.
- Detailed breakdown of all monitored non-financial benefits provided*
- Financial benefit analysis* * available when regression model is used
