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Management

Head of Customer Support

Average gross salary in Ivory Coast is
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80% of people earn:
239 - 1,087 EUR
10% earn less lthan 239 EUR
10% earns more than 1,087 EUR

Salaries in the survey are expressed in gross.

Based on the Ivorycoast.paylab.com salary survey, 80% of people on the Head of Customer Support position in the Ivory Coast earn between 239 EUR and 1,087 EUR monthly net.

10% of employees earn less than 239 EUR and 10% of people earn more than 1,087 EUR.

The survey is based on data from employees, cleaned of extreme and duplicate values.

Description of job position

  • Responsibility for leading the customer support team
  • Strategy creation, customer support direction and subsequent implementation,
  • Support, team coaching, solving demanding customers
  • Track the resolution of customer issues from receipt to resolution
  • Improving services, increasing customer engagement and facilitating organic growth
  • Resolving complaints and creating reports
  • Providing information to the company's customers, telephone and e-mail communication
  • Improving the efficiency of customer support and creating methodological guidelines for contact with customers

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Position Head of Customer Support - Management in the labour market

In the salary ranking,
the job position takes

134. place

Women representation in position

n/a

Average age of respondent by position

n/a

655. place

Nursery School Teacher Assistant

Education, Science & Research

Salary group 1

142 - 308 EUR

135. place

Financial Agent

Economy, Finance, Accountancy

Salary group 2

293 - 1,004 EUR

134. place

Head of Customer Support

Management

Salary group 2

239 - 1,087 EUR

133. place

School Principal

Top Management

Salary group 2

225 - 1,112 EUR

1. place

Chief Executive Officer

Top Management

Salary group 3

525 - 3,347 EUR

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